Directorate of Estates and Facilities


Frequently asked questions

  1. Can I apply for a permit?
  2. How long is the waiting list?
  3. How do I apply?
  4. I have been allocated a parking space but I don't want to take it yet. Can you hold it open for me?
  5. Can I transfer from one car park to another?
  6. I am about to go on maternity leave. What do I need to do to make sure I am not being charged for parking while I am off?
  7. Will I lose my space if I go off on maternity leave?
  8. Why is there a waiting list when I always see spaces on the car parks?
  9. I work part time. Can I get a reduced price permit?
  10. Why can't I have a 21-hit card for the Aquatics car park, or Cecil Street?
  11. What happens if I lose my card/permit?

1. Can I apply for a permit?

Parking permits are available to staff, postgraduate students and non-University staff working at University premises. (This does not include contractors - see Contractors Access and Parking). However all permits are subject to a waiting list, which varies in length depending upon where you wish to park.

Please note: We do NOT provide parking permits for undergraduate students unless they are disabled and referred to us via the Disability Advisory and Support Service.

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2. How long is the waiting list?

Car Park A (Charles Street): Spaces available immediately
Car Park B (Aquatics): Up to 12 months
Car Park D (Booth Street West): Up to 12 months
Car Park E (Cecil Street): Up to 12 months

We aren't able to be specific, as the rate at which we can allocate permits depends on when others relinquish them. Although we offer no guarantees, we try and keep the wait to as short a time as possible.

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3. How do I apply?

Should you wish to be added to the waiting list, please complete the top section of the application form and send it to carparking@manchester.ac.uk. We will then contact you by email when your space becomes available with instructions of how to have your permit activated.

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4. I have been allocated a parking space but I don't want to take it yet. Can you hold it open for me?

Unfortunately not. Our policy is that anyone who does not want to accept a space when it is offered goes back on the waiting list for the next batch of allocations. The next person on the waiting list is then offered the space instead. If you turn down the space the second time it is offered, you will be removed from the waiting list altogether and will have to reapply.

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5. Can I transfer from one car park to another?

Yes, although you will have to go on a waiting list unless you are moving to a car park with available spaces. To apply for a transfer contact carparking@manchester.ac.uk.

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6. I am about to go on maternity leave. What do I need to do to make sure I am not being charged for parking while I am off?

Contact the Permit Office (extension 52231 / carparking@manchester.ac.uk) with your name, payroll number and details of where you park. We will stop your deductions while you are off work. If you hold a part time permit (the 21 entries type) you do not need to do anything as your card will still work once you return from maternity leave.

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7. Will I lose my space if I go off on maternity leave?

No, although we will suspend access while you are off, so you will need to remember to tell us when you come back to work so that we can reactivate your permit and payments.

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8. Why is there a waiting list when I always see spaces on the car parks?

We get asked this a lot! Currently in circulation we have approximately 1.4 permits per car park space – so if everyone with a permit came in on the same day, we wouldn’t have enough spaces for them all.
We are also required to keep a certain amount of space free to accommodate construction sites, new buildings, special events, external visitors, and as ‘decant’ space when areas may be closed for maintenance or repairs.
We also need to allow for special cases of genuine need – for example, people returning to work after operations (resulting in a temporary period of limited mobility) or who may be struggling to walk in the late stages of pregnancy.
It is impossible for us to predict when people will leave the University and/or relinquish their space, which is why we are approximate with our estimates.

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9. I work part time. Can I get a reduced price permit?

Yes – for those requiring parking on 3 days or less per week, we sell a part time pass that costs £26.25 and allows 21 entries to the car park (commonly known as a "21-hit card"). These are available for car parks A (Charles Street) and D (Booth Street West multi-storey).

21-hit cards for Car Park D are subject to a waiting list and the application process is exactly the same – just let us know that it is a part-time and not a full-time permit you need. Once you have reached the top of the list you will be able to visit the Permit Office to purchase a pass. Passes for Car Park A are available immediately.

Please note that payment for these passes is by card or cheque only as we cannot accept cash.

If you work on four or more days per week, then the normal staff permit would be more suitable for you.

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10. Why can't I have a 21-hit card for the Aquatics car park, or Cecil Street?

Unfortunately we do not have the technology at these car parks to support the 21-hit card system.

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11. What happens if I lose my card/permit?

This depends on what type of permit you hold.

  • If you park using a University staff/student ID card:
    Obtain a replacement card from HR (staff) / Student Services (students) and notify us on extension 52231 or carparking@manchester.ac.uk as soon as possible. We will need to know your name, where you park and the full 8-digit number on your new card so that we can reprogramme our systems. There may or may not be a charge for a replacement card.
  • If you park using a "Parking Permit" card provided by the Car Park Permit Office:
    A replacement card can be obtained from us; however there will be a £10 charge for a replacement card. Please visit the permit office in person to arrange this.
  • If you have a "21-hit" card:
    We are unable to replace lost cards free of charge. A replacement card will have to be purchased from the permit office.

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