Based on the Main Campus within the John Owens Building the Central Post Room processes all internal and external mail for the University.
Our aim is to deliver every item of mail as cost effectively as possible, to the correct address, without loss, damage or delay.
Please remember our team are only as good as the information supplied by you. If you change building or department please ensure your details are correct on Staff Net.
For all enquiries and advice on postal matters please contact extension 52708, opening Hours are Monday – Friday 06.30 – 18.30.
Should you have an enquiry regarding post within your building please contact the Deputy Building Superintendent within your building.
1st & 2nd Class Mail
International Signed for Mail
All couriers have a legal responsibility to deliver the mail to the addressee and therefore all couriers will be directed to the addressee in each building. As House Services have no means of securing courier mail in a secure manner within each building House Services are not able to sign for any courier items.
Post Containing Confidential Information
If you need to send confidential information through internal or external post, you should consider the risk of this information going astray, or being read by unauthorised persons, and the harm which might result. Where possible the information should be sent electronically as an encrypted document (see http://www.itservices.manchester.ac.uk/secure-it/encryption/file/ ). In the exceptional circumstances where this is not possible, and significant harm or disruption might arise if the letter is lost or misdirected, you should use “Track and trace” or similar services for external mail, which require a signature at each stage in the movement of the package and on final receipt. If internal mail is being used, it may be possible to arrange for House Services staff to deliver mail directly to the individual recipient, rather than to the building for onward distribution, otherwise, the sender should hand-deliver it themselves.
It is recommended that confidential papers should be “double enveloped”, where the sealed outer envelope is NOT marked “confidential” or similar, as this may draw unwanted attention to the letter, but the sealed inner envelope IS marked “confidential”. In order to minimise the risk of misdirection, reusable internal envelopes should not be used for confidential papers sent via internal mail.
Examples of documents which contain restricted data and should be handled with care can be found here http://documents.manchester.ac.uk/DocuInfo.aspx?DocID=15677
If you believe that any confidential information has gone missing in the internal or external mail please report this to email@example.com.
Transport of Dangerous Goods
High Cost Mail