Our Services

  • Providing advice and a point of liaison on all aspects of the Estates provision, both strategically and operationally
  • House services, portering, cleaning, security, emergency support
  • Ensuring our customers are aware of the wide range of services offered by the Directorate of Estates & Facilities
  • Working on behalf of the customer to define and achieve agreed levels of satisfaction in regard to the services provided
  • Monitoring the quality of services delivery by Estates & Facilities colleagues and external service providers
  • Developing long term maintenance and small works premises upgrade programmes
  • Space management; analysis, review, advice and guidance on other areas of estate provision, such as leases
  • Environment, landscaping, recycling and waste disposal
  • Energy use management
  • Project and Major development works
  • Minor works
  • Long term maintenance
  • Estates elements of Funding applications and statistical returns
  • Building and engineering maintenance
  • Contract compliance
  • Decorations