Our Services

Estates and Facilities provide all services relating to the operation and maintenance of University building structures and associated engineering services; this encompasses planned maintenance and reactive repairs, internal cleaning, window cleaning, pest control, waste management, grounds maintenance, car parking, security and energy management.

Capital Projects Unit: responsible for the strategic planning, procurement, delivery and successful handover of major building projects.

Car Park Services: is one of the units within Operational Services and they provide and monitor permits for staff and visitor parking, and provide access to secure cycle shelters for staff and postgraduate students.

Client Services Unit: has a custodial role in the strategy management of the estate and brings together a number of estates and facilities client-side functions with the aim of providing a single point of service delivery for internal and external stakeholders working with the Directorate.

Design Services Unit: offers a multi-disciplinary design and project management service in relation to the alteration, refurbishment, planned maintenance and new build.

Environmental Services Unit: is one of the units within Operational Services and is responsible for the day to day operational management of landscaping, external cleaning, recycling and waste disposal.

Environmental Sustainability: responsible for all environmental sustainability issues at the University.

Estate and Space Management: provide estate, space and drawing management services for the whole of the University’s estate.

Estates Support: provide services in relation to Timetabling, Central Teaching Spaces, Media Services, Estates Health & Safety, Financial & Procurement Compliance and Projects & Utilities Finance & Administration.

Faculty Estates Teams: operate within each Faculty and the PSS to provide liaison and communication.

Hospitality and Events: responsible for University catering, hospitality, conferencing and events.

House Services: is one of the units within Operational Services and is responsible for the day to day operational management of cleaning, portering, mail, washroom services, out of hours events and window cleaning.

Maintenance Services: provide responsive and efficient delivery of the day to day maintenance and repair of building and engineering infrastructures across all the campus areas.

Security Services: provide security across all of the University campus areas and manage access control systems.