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Directorate of Estates and Facilities

Client Services Unit - About Us

The Client Services Unit has a custodial role in the strategy management of the estate and brings together a number of estates and facilities client-side functions with the aim of providing a single point of service delivery for internal and external stakeholders working with the Directorate.

Its principal objectives are to:-

  • Ensure statutory compliance in all key aspects of building ownership and occupancy. Manage a strategy for delivery of appropriate standards and associated recurrent investment requirements.
  • Maintain design and specification standards across all construction work including maintenance, refurbishment, and new build, via a project approval process.
  • Maintain building condition through the management and delivery of a 10 year Long Term Maintenance plan across all buildings and related infrastructure.
  • Maintain an electronic record of key building archive/pre-construction information including Health and Safety files, O+M manuals and project archive across all assets.